Data Protection Statement
1. Data Protection at a Glance
General Information
This section provides a short overview of what happens to your personal data when you visit this website. Personal data is any data allowing you to be personally identified. For more detailed information on data protection, please consult our complete data protection statement below.
Data Collection on this Website
Who is responsible for the collection of data on this website?
The data processing on this website is done by the website owner. You can find their full contact details in this website’s imprint.
How are we collecting your data?
One way in which your data is collected is by you submitting it. You might, for example, do this by filling out a contact form.
Other data is automatically collected by our IT systems when you visit our website. This is primarily technical data (e.g. browser type, operating system or access time). This data is collected automatically as soon as you enter the website.
What are we using your data for?
Part of your data is collected in order to ensure an error-free provision of this website. Other data can be used to analyse your user behaviour.
What are your rights concerning your data?
At any time, you have the right to receive information concerning the origin, recipient and use of your stored personal data, free of charge. You also retain the right to demand the correction or deletion of your data. For this purpose as well as in case of further questions on our privacy policy, you can contact us via the contact details provided in our imprint at any time. Further, you have a right to logde a complaint with the responsible regulatory agency.
You further have the right to demand a restricted processing of your personal data in particular cases. For details on this, please see the section “Right to Restrict Data Processing” below.
Third-Party Analytics and Tools
When visiting this website, your surfing behaviour can be statistically evaluated. This is done primarily with cookies as well as with so-called analysis tools. The analysis of your surfing behaviour is generally anonymised, meaning that the surfing behaviour cannot be traced back to you.
You can object to this analysis or prevent it by avoiding the use of certain tools. You can find detailed information on these tools and your possibilities to object in the following data protection statement.
2. Hosting
External Hosting
This website is hosted by an external hosting provider (hoster). Personal data collected on this website are stored on servers owned by the hoster. This data usually consists of IP-adresses, contact requests, meta and communication data as well as contract data, contact data, name, website accesses and other data generated by a website.
The use of a hoster is done for the purpose contractual fulfillment towards our potential and existing customers (Art. 6, Par. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6 Para. 1 lit. f GDPR).
Our hoster will only process data insofar as it is necessary in the fulfillment of their service obligation and will comply with our instructions concerning this data.
Contractual Agreement for Contract Data Processing
In order to guarantee compliance with the data protection regulations, we have signed a data processing contract with our hoster.
3. General and Mandatory Information
Data Protection
The owner of this website take the protection of your personal data very seriously. We handle your personal data confidentially and in compliance with the legal regulations as well as the regulations laid out in this data protection statement.
If you use this website, various personal data is collected. Personal data is any data allowing you to be personally identified. The present data protection statement outlines which data is being collected and how it is being used. Further, the statement also outlines how and for what purpose this is being done.
Please note that any transfer of data on the internet (e.g. in e-mail communication) may involve certain security risks. An absolute protection of your data against third-party access is thus not possible.
Responsible Party
The party responsible for the data collection on this website is:
EnerCharge GmbH
A-9640 Kötschach-Mauthen 66
Phone: +43 (0) 4715 222-333
E-Mail: 'info [at ] enercharge.at'
The responsible party is the natural or legal entity who makes decisions on the purposes and means concerning the processing of personal data (e.g. names, e-mail addresses etc.), either alone or in conjunction with others.
Withdrawal of Permission for Data Processing
Many data processing activities are only possible with your express consent. You can withdraw any given permissions at any time. If you would like to do so, please send us an informal e-mail. The legality of any data processing before such withdrawal shall remain valid and shall not be affected.
Right of Objection to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
IF THE DATA PROCESSING OCCURS ON THE BASIS OF ART. 6 PAR. 1 LET. E OR F DSGVO, YOU AT ANY TIME RETAIN THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA DUE TO REASONS RESULTING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE REGULATIONS. PLEASE SEE THE PRESENT DATA PROTECTION STATEMENT FOR THE RELEVANT LEGAL BASIS ON WHICH THE DATA PROCESSING IS GROUNDED. IF YOU RAISE AN OBJECTION, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING AND LEGITIMATE REASONS FOR THE DATA PROCESSING, WHICH SUPERCEDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING OF WHICH SERVES THE ENFORCEMENT, PERFORMANCE OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PAR. 1 GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING, YOU AT ANY TIME RETAIN THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, PROVIDING IT OCCURS IN RELATION TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION ACCORDING TO ART. 21 PAR. 2 GDPR).
Right of Appeal to the Responsible Regulatory Agency
In case of violations of the GDPR, the affected person has a right to lodge a complaint with a regulatory agency, particularly in the member state of their habitual residence, their workplace or the place of the presumed violation. The right to object is without prejudice to other statutory or judicial challenges.
Right to Data Portability
You have the right to request and, personally or through a third party, receive the data automatically processed on the basis of your consent or in the fulfillment of a contract in a machine-readable format. Should you request the direct transfer of such data to a third-party contact, this will only be performed if technically feasible.
SSL- and TLS-Encryption
For security reasons and to provide for a secure transmission of confidential information, e.g. orders or other requests sent to us as the site operator, this website uses an SSL / TLS encryption. You can recognise such an encrypted connection due to the change from “http://” to “https://” and the additon of the lock symbol in your browser line.
When the SSL / TLS encryption is activated, any transmitted data is protected against third-party access.
Right to Information, Deletion and Correction
Within the applicable legal framework, you at any time have the right to receive information on the nature of your personal data being stored as well as its origin, recipient and purpose of processing. Further, you have the right to request the deletion or correction of such data concerning your person. If you would receive more information on the topic of personal data, you can contact us using the contact details given in the imprint of this website.
Right to Restrict Data Processing
You have the right to restrict the processing of your personal data. In order to do this, please contact us using the contact details given in the imprint of this website. The right to restrict such data processing under the following circumstances:
- If you contest the correctness of the stored personal data, please note that we need some time to review this issue. During this review time, you have the right to demand a restriction to the processing of your personal data.
- If the processing of your personal data occurs or has previously occurred illegaly, you can request a restriction of the data processing instead of the deletion of your data.
- If we no longer require your personal data, while you still require it for the establishment, exercise or defense of legal claims, you have the right to demand a restriction of the data processing instead of the deletion of your data.
- If you have lodged an opposition under Art. 21 Par. 1 GDPR, your interests must be weighed against ours. As long as it is not clear whose interests weigh more heavily, you have the right to demand a restriction to the processing of your personal data.
If you have demanded a restriction to the processing of your personal data, this data, aside from storage, may only be processed with your consent, in the establishment, exercise and defense of legal claims or for the purpose of protecting a natural or legal entity due to an important public interest of the European Union or one of its member states.
Objection to Promotional Emails
We hereby object to the use of our contact data published in the imprint on this website, as legally requried, for the purpose of sending promotional and other informational material which has not been expressly requested. The website owners reserve the right to take legal action against the unsolicited sending of promotional information such as spam e-mails.
4. Data Collection on this Website
Cookies
These websites use cookies. Cookies do not damage your computer and do not contain viruses. We use cookies to make our site more user-friendly, effective and secure. Cookies are small text files, which are stored on your operating system and saved in your browser.
Most of the cookies used are so-called “session cookies”. These are automatically deleted when you leave our website. Other cookies will remain stored on your device until you delete them. These cookies make it possible to recognise your browser on your next visit.
You can change your browser settings so that you will be notified whenever a website uses a cookie, can selectively allow cookies, prevent the use of cookies in general or in certain cases and so that cookeis are automatically deleted once you close your browser. When you deactivate the use of cookies, the functionality of the website might be restricted.
Cookies which are necessary for a successful electronic communication or for the provision of certain desired functions (e.g. shopping cart), will be saved on the basis of Art. 6 Par. 1 lit f GDPR. The website owner has a legitimate interest in the setting and storage of cookies for the technically sound and optimal provision of their services. If a corresponding consent was received (e.g. a consent to save cookies), the processing occurs exclusively on the basis of Art. 6 Par. 1 lit. a GDPR; the consent can be withdrawn at any time.
Insofar as other cookies (e.g. cookies analysing your surfing behaviour) are saved, they are addressed separately within this data protection statement.
Accepting Cookies with Borlabs Cookie
Our website uses the cookie-consent-technology provided by Borlabs Cookie in order to obtain your consent for the storage of certain cookies in your browser and to document them in conformance with the data protection regulations. The provider of this technology is Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (hereinafter referred to as Borlabs).
When you enter our website, a Borlabs cookie is saved in your browser, which contains your consent to certain cookies or respectively the withdrawal of such consent. This information is not shared with Borlabs.
The collected data is stored until you request its deletion, delete the Borlabs cookie yourself or the reason for storing your data no longer exists. Mandatory legal data storage periods remain unaffected. You can find details on Borlabs’ data processing at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/
Borlabs Cookie consent technology is used to obtain the legally mandated consent for the use of cookies. Legal basis: Art. 6 Par. 1 p. 1 lit. c GDPR.
Server Log Files
The site provider collects and automatically stores information in so-called server log files which your browser automatically transmits to us. These are:
- browser type and version
- operating system
- Referrer URL
- hostname of accessing computer
- time of server request
- IP address
This data is not conflated with data from other sources.
The collection of these data occurs on the basis of Art. 1 Par. 1 lit. f GDPR. The website owner has a legitimate interest in the technically sound provision and optimisation of their website – the storage of server log files is integral to this.
Contact Form
If you send us a request via our contact form, your provided information including the provided contact data are stored on our systems for the purpose of handling the request and in case of follow-up questions. This information will not be shared with any third party without your prior consent.
The processing of this data occurs on the basis of Art. 6 Par. 1 lit. b GDPR, insofar as the request is in conjunction with the fulfillment of a contract or is necessary for any pre-contractual measures to be taken. In all other cases the data processing is based on our legitimate interest in the effective handling of requests put to us (Art. 6 Par. 1 lit. f GDPR) or on your prior consent (Art. 6. Par. 1 lit. a GDPR) if requested.
The information provided by you through our contact form will be stored until you request their deletion, withdraw your consent for their storage or the data storage becomes obsolete (e.g. after the request has been sucessfully handled). Any mandatory legal provisions – particularly data storage periods – remain unaffected.
Requests via E-Mail, Telephone or Fax
If you contact us via e-mail, telephone or fax, your request including all resulting personal data (name, request) will be stored and processed for the purpose of handling the request. This data will not be shared with any third party without your prior request.
The processing of this data occurs on the basis of Art. 6 Par. 1 lit. b GDPR, insofar as your request is in conjunction with the fulfillment of a contract or is necessary for any pre-contractual measures to be taken. In all other cases, the data processing is based on your consent (Art. 6 Par. 1 lit. a GDPR) and /or on our legitimate interests (Art. 6 Par. 1 lit. f GDPR), as we have a legitimate interest in the effective handling of requests which are put to us.
Any information provided to us during such contact requests will be stored until you request their deletion, withdraw your consent for their storage or the data storage becomes obsolete (e.g. after your request has been successfully handled). Any mandatory legal provisions – particularly data storage periods – remain unaffected.
Registration on this Website
You can register on this website in order to use additional functions. The data provided through this process will be used for the purpose of providing the respective offer or service you have registered for. Any information marked as compulsory in the registration form must be provided in full. Otherwise, the registration will fail.
In case of any important changes, such as in our range of services or in case of necessary technical changes, we will use the provided e-mail address to inform you of this.
The processing of the data provided during registration occurs for the purpose of executing the usage relationship grounded in this registration and, if applicable, for the purpose of initiating further contracts (Art. 6 Par. 1 lit. b GDPR).
The data collected through the registration process will be stored as long as you are registered on our website, after which they will be deleted. Mandatory legal data storage periods remain unaffected.
5. Analysis Tools and Adverts
Google Analytics
This website uses web analysis tools provided by Google Analytics. These are provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called cookies. These are text-files stored on your computer and enabling an analyis of your website use. The information on your user behaviour on our website generated by the cookie are transmitted to a server in the USA owned by Google and processed there.
The storage of Google Analytics cookies and the use of this analysis tool occurs on the basis of Art. 6 Par. 1 lit. f GDPR. The website owner has a legitimate interest in the analysis of user behaviour, for the purpose of optimising their service range as well as their advertising measures. Insofar as the corresponding consent has been obtained (e.g. the consent to store cookies), data processing exclusively occurs on the basis of Art. 6 Par. 1 lit. a GDPR; consent can be withdrawn at any time.
IP Anonymisation
IP anonymisation is active on this website. In this process, your IP address is shortened by Google prior transmission to the US from EU member states and EEA states. In exceptional cases, the full IP address can be transmitted to a server in the US owned by Google and shortened there. On behalf of the website owner, Google will use this information to analyse your use of our website, compile reports on website activity and provide further services in conjunction with intenet usage for the website owner. The IP address transmitted by your browser due to the use of Google Analytics will not be conflated with other data provided by Google.
Browser Plugin
You can prevent the storage of cookies by changing the settings in your browser; please note, however, that the full functionality of our website might not be available to you in this case. Further, you can prevent the transmission of data generated by the cookie and relating to your use of the website (including your IP address) to google as well as the processing of such data by Google if you download and install the browser plugin available here: https://tools.google.com/dlpage/gaoptout?hl=en.
Objection to Data Collection
Sie können die Erfassung Ihrer Daten durch Google Analytics verhindern, indem Sie auf folgenden Link klicken. Es wird ein Opt-Out-Cookie gesetzt, der die Erfassung Ihrer Daten bei zukünftigen Besuchen dieser Website verhindert: Google Analytics deaktivieren.
You can find more information on the handling of your user data by Google analytics in Google’s data protection statement: https://support.google.com/analytics/answer/6004245?hl=en.
Contract Data Processing
We have signed a data processing contract with Google and fully comply with the strict regulations given by the German data protection agencies concerning the use of Google Analytics.
Data Storage Period
Any user and event data stored by Google and connected to cookies, user identification (e.g. user ID) or advertising IDs (e.g. DoubleClick cookies, Android Ad ID) will be deleted or otherwise anonymised after 14 months. For details on this please see: https://support.google.com/analytics/answer/7667196?hl=en.
6. Plugins and Tools
YouTube with Advanced Data Protection
This website has embedded videos from the platform YouTube. The owner and operator of this platform is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland
We are using YouTube in advanced data protection mode. According to YouTube, this mode prevents YouTube from storing any information about the visitors on this website before they watch a video. The transmission of data to YouTube partners, however, is not necessarily prevented by the advance data protection mode. Thus, YouTube – irrespective of whether you watch a video or not – will establish a connection to the Google DoubleClick network.
As soon as you start a YouTube video on this website, a connection to the YouTube servers will be established. Through this, the YouTube server will receive information which of our website pages you have visited. If you are logged in to your YouTube account, you enable YouTube to directly relate your surfing behaviour to your personal profile. You can prevent this by logging out of your YouTube account.
Further, YouTube can store various cookies on your device after you start a video. Through these cookies, YouTube can receive information on the visitors on this website. This information are used to compile video statistics, improve user-friendliness and prevent fraud attempts. The cookies will remain on your device until you delete them.
It is possible that other data transmission processes are triggered by your start of a YouTube videos. Any such processes are out of our control.
The use of YouTube occurs in the interest of an attractive presentation of our online presence. This constitutes a legitimate interest according to Art. 6 Par. 1 lit. f GDPR. Insofar as the respective consent has been obtained (e.g. consent to store cookies), the processing occurs exclusively on the basis of Art. 6 Par. 1 lit. a GDPR; consent can be withdrawn at any time.
For further information on data protection by YouTube, please see their data protection statement here: https://policies.google.com/privacy?hl=en.
Google Web Fonts
For the unified representation of fonts on our website, we use so-calle web fonts provided by Google. The Google fonts are installed locally. No connection to the Google servers is necessary for this.
Google Maps (with consent)
This website uses the map service Google Maps via an API. The owner and operator of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
In order to guarantee data protection on this website, Google Maps is deactivated when you first visit the site. A direct connection to the Google servers is only established once you manually activate Google Maps (consent according to Art. 6 Par. 1 lit. a GDPR). Thereby a transmission of your data to Google servers when you first visit this site is prevented.
After activation, Google Maps will save your IP address, which will then be transmitted to a Google server in the US and stored there. After Google Maps has been activated, the owner of this website has no influence on this data transmission.
For more information on Google’s data handling policy please see Google’s data protection statement: https://www.google.de/intl/de/policies/privacy/.
7. eCommerce and Payment Providers
Data Processing (Customer and Contractual Data)
We only collect, process and use personal data insofar as they are necessary for the justification, development or modification of the contractual relationship (inventory data). This occurs on the basis of Art. 6 Par. 1 lit. b GDPR, which allows the processing of data in the fulfillment of a contract or for any pre-contractual measures to be taken. Personal data concerning the use of this website (user data) will only be collected, processed and used insofar as it is necessary to enable the user to use the service or to invoice such use.
The collected customer data will be deleted after successful completion of the order or upon termination of the business relationship. Mandatory legal data storage periods remain unaffected.