Frequently Asked Questions

EnerCharge Products

EnerCharge is a future-proof allround solution with a backend and/or direct payment. Automated billing, maximum payment comfort in combination with the latest charging technology make for a low-cost solution. We offer charging systems with up to 500 kW charging power. Your customers simply pay with EC, giro, debit, credit, customer and discount cards or via a smartphone app. Our user-friendly operator portal with its automated billing ensures minimal administrative cost and will save your employees valuable time.

We support all current connector types for AC (Schuko plug and Type2) and DC charging (CCS and CHAdeMO) with a maximum charging power of 500kW @1000VDC. Thus, you can charge e-cars of all brands, e-bikes, e-scooters, e-motorcycles, Segways and, in the near future, also e-trucks and busses. With our direct payment, customers simply pay with EC, giro, debit, kredit, customer and discount cards or via a smartphone app. The automated billing system is also suited for fleet systems, micromobility (e-scooter, e-motorcycles, Segways, e-bikes) and parking space management (public and semi-public areas).

We offer various AC and DC charging systems for e-cars of all brands, e-bikes, e-scooters, e-motorcycles, Segways and, in the near future, also e-trucks and e-busses. Currently, we provide up to 500 kW charging power. Our flagships, the DC FastCharger and the DC UltraFastCharger are already fit for next-generation e-cars with 1000VDC.

We developed the Dynamic Chargecontrol system which provides for highly efficient charging of e-cars. The system fully automatically and in real time adapts the charging power to the individual energy requirement of each connected e-car. Additionally, the system also manages energy from your own energy sources, such as wind energy or photovoltaic systems and thus prevents network overloads. This will save you from having to invest a lot of mony in the expansion of your energy network. If desired, our products can also communicate with an external dynamic feed-in management, as used in hospitals etc.

We support all current connector types for AC (Schuko plug and Type2) and DC charging (CCS and CHAdeMO). Thus, you can charge e-cars of all types, e-bycicles, e-scooters, e-motorcycles, Segways and, in the near future, also electric trucks and busses with a charging power of up to 500kW 1000VDC.

We provide regular software updates to our customers which include additional functionality upgrades. In case of errors or disruptions, we can act quickly via remote access in order to secure stable operation. In case of software errors, our IT department strive to solve the problem as fast as possible.

The delivery time for EnerCharge charging systems is currently 6 weeks.

EnerCharge offers individual and freely scalable charging systems, customised for their intended area of application and location. Our product portfolio includes standalone solutions with direct payment (EC, giro, debit, credit, customer and discount cards or via smartphone app) and up to 500kW @1000VDC charging power. Additionally we also offer complete parking lot solutions with our LRM series (LRM16/LRM17) including up to 40 charging points which can easily be expanded at any time. The LRM series is also compatible with third-party charging stations which support OCPP V1.6.

Yes. Our product line is a scalable and sustainable solution with maximum flexibility. You don’t have to decide on a final solution, but can add new charge points (AC or DC) and expand your system at any time. The LRM series (LRM16/LRM17) is also compatible with third-party charging stations which support OCPP V1.6.

We offer various AC and DC charging systems for e-cars of all brands, e-bikes, e-scooters, e-motorcycles, Segways and, in the near future, also e-trucks and e-busses. Currently, we provide up to 500 kW charging power. Our flagships, the DC FastCharger and the DC UltraFastCharger are already fit for next-generation e-cars with 1000VDC.

The EnerCharge charging systems unrestrictedly support e-cars of all brands.

The intelligent charging controller within the e-bike charger monitors the charging process and automatically detects the connected e-vehicle type. If an e-car is connected instead of an e-bike, the e-bike charger stops the charging process and thus protects the location from network overloads.

Third-party devices or vehicles that are not associated with e-mobility and do not meet the technical requirements for e-mobility may not be connected.

The intelligent charging controller within the e-bike charger monitors the charging process and automatically detects the connected e-vehicle type. If an e-car is connected instead of an e-bike, the e-bike charger stops the charging process and thus protects the location from network overloads.

EnerCharge offers individual and freely scalable charging systems, customised for their intended area of application and location. Our product portfolio includes standalone solutions with direct payment (EC, giro, debit, credit, customer and discount cards or via smartphone app) and up to 500kW @1000VDC charging power. Additionally we also offer complete parking lot solutions with our LRM series (LRM16/LRM17) including up to 40 charging points which can easily be expanded at any time. The LRM series is also compatible with third-party charging stations which support OCPP V1.6.

Please don’t hesitate to contact us for a personal consultation. We will be happy to support you in the detailed development of your individually customised solution.

The flexible and secure billing and payment system offers you as the operator maximum freedom in setting the pricing. You freely and individually decide on the desired charging rate and can easily and flexibly adjust it in our user-friendly operator platform. You can select between: performance-based per-minute charging (charge per minute + parking fee per minute), kWh-based charging (€/kWh + parking fee per minute) or flat-rate billing (€ per charge).

The buyer of the e-charger or e-charging system is usually also the operator. Our user-friendly operator platform ensures minimal administrative work with its automated billing and the flexible and secure billing and payment system offers you maximum freedom in price setting. You freely and individually decide on the desired charging rate and can quickly and easily adjust it yourself.

Alternatively, we offer a simple and lucrative operator concept, depending on the location. Please, feel free to contact us for more information. We will be happy to advise you!

Currently, the DC FastCharger, DC UltraFastCharger, LRM17 OpenPark, LRM17 EasyPark and LRM16 can play promotional videos. This feature is currently also planned for the AC charger.

10-years warranty on availablilty.

Part discontinuation, spare part deliverability, … warranty according to price list 2019, PDF page 10 (warranty) – for non-wear-parts (2 years)

10 years. If the part is no longer available, you will receive an adequate replacement part.